Document version 1.2
Processing CHIP Cards
If the card has a CHIP, insert the card in the bottom reader with the CHIP facing
towards the keyboard.
When the device is reading the card, the screen will flash Green.
If the card is not recognized, the screen will flash Red.
Please, check if the card is inserted properly in the reader, remove it and try
again. If the problem persists, please ask your customer for another card.
CHIP cards usually require a PIN code in order to confirm a transaction. If a PIN
code is required for a card, your myPOS terminal will display the ENTER PIN
screen. Please, hand the terminal to the customer and ask him or her to enter
his or her PIN code securely and to press the green key (O) when ready.
If the card supports PIN (personal identification number) check, the terminal
will process the PIN code and will display PIN OK if the correct PIN code has
been entered by your customer.
Processing Magnetic Stripe Cards
Magnetic stripe cards are swiped with the magnetic stripe side facing up using the reader located at top of
the myPOS device. Make sure the card is inserted properly and the bottom of the card runs firmly along the
bottom of the card swipe and that the card is swiped at an even speed. The speed of swiping the card must
not be too slow, as this can sometimes cause problems when the terminal is reading cards.
If a CHIP card is swiped as a magnetic one, the terminal will display the following
screen.
Please, insert the card with the CHIP facing up into the reader located at the
bottom of the myPOS device and follow the steps for accepting CHIP cards laid
out in the previous section.
Processing Contactless Cards (PayPass or payWave)
The contactless (NFC) technology is gaining popularity and it is very likely that many of your customers will
hand you such cards. Your myPOS device can accept two types of contactless cards - PayPass and payWave,
issued by MasterCard and VISA respectively. Contactless cards always need to have one of the following logos
printed on it:
Hold the card (smartphone) approx. 3cm above the display of your myPOS device. When the secure
contactless reader recognizes the card, the four color indicators will flash indicating that the card is being
processed. If the card is successfully read, all four indicators will be on. The process takes one second and
after you hear a beep, you can remove the card.
If the card requires a PIN code to be entered, please hand the terminal to the customer and ask him or her to
enter his or her PIN code.
Accepted cards
You can accept payments from all credit / debit cards branded with the MasterCard, VISA or JCB logo.
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