MyPOS D210 Guía de usuario descargar pdf (Pagina 16)

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Why I see successfully processed transaction with a status “Not cleared” at my Merchant services »

Transactions menu?

If your transaction was approved and the device has displayed a successful message, this status is shown

because the confirmation message from the terminal was not received from the system yet. This may be due

to interruption of the process or of the connection. Next time when you perform a transaction your myPOS

device will complete the previous transaction first and after that will process the new one.

When I will receive my money?

You will receive a payment in your myPOS account after each POS transaction was approved and completed.

The total balance of your account will be increased with the amount of the transaction instantly. You will see

a new transaction row in the myPOS account Transactions menu:

Can I have more than one myPOS device associated to my e-money account?

Yes, you can. You can have as many myPOS devices at each point of sale as you needed*.

* Some restrictions may occur depending on your business.

Can I use the myPOS device with a different myPOS e-money account?

Your myPOS device is associated to your e-money account. If you do not want to use your myPOS device

anymore at the same point of sale, you can reset your device settings and associate it again to a different

point of sale (Outlet) or different myPOS e-money account.

Please, have in mind that this will restore your device settings to the defaults and you will no longer be able

to accept payments. In order to start using it again you will need to activate the device.

If you activate it again, it will be registered as different POS device within the iPay International system with

different TID.

SECURITY

Stolen myPOS device

Once myPOS device is activated by you, it is permanently linked to your myPOS e-money account. Even if the

device is stolen or lost, any payment transaction made through it will be credit to your account. In case your

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MyPOS D210 Guía de usuario Pagina 16